| Title | Code | Description | Day & Times | Join your BOOKED Session |
|---|---|---|---|---|
| Digital Lead Management | DLM | In this session we look at the 6 steps to digital success when handling our digital leads | Tue 8:30 Fri 14:00 | Join Now |
| Video Group Training | VID | In this session we will cover best practice for creating an Introduction Video, 5 Point Walk Around or a Follow-Up video and how they can impact the customer journey | Tue 10:00 | Join Now |
| Managing Existing Customer Contacts | MEC | In this session we will look at the importance of maintaining contact with our Financial Services Retention Customers | Tue 14:00 | Join Now |
| Content is King & Call to Action | CIK | Recognise what content engages your customers & develop a strong 'Call to Action' towards making the appointment | Wed 8:30 | Join Now |
| Overcoming Objections & Making the Appointment | OMA | Recognise the common objections and look at different objection & closing techniques to assist in converting our opportunities into appointments | Wed 10:00 | Join Now |
| Sharing With Launchpad | SWL | A beginner's session on how to utilise Launchpad and how to send an engaging digital response | Thu 8:30 | Join Now |
| Financial Services: Videos for exisiting customers | VFS | In this session we will cover best practice for creating Videos in relation to Financial Services and how they can impact the customer journey | Thu 10:00 | Join Now |
| Front of House | FOH | In this session the Front of House Team will become equipped with the skills to provide 5 Star customer service | Fri 10:00 | Join Now |