| Creating Professional Videos | VID | In this session we will cover best practice for creating an Introduction Video, 5 Point Walk Around or a Follow-Up video and how they can impact the customer journey | Book Now |
| Launchpad in the Customer Journey | SWL | In this session we will look at how we can utilise Launchpad to maximise engagement at different points in the customer's journey . | Book Now |
| Making Calls Count | MCC | In this session we look at the importance of gathering accurate information during the customer consultation and recognising different customer buying styles | Book Now |
| Overcoming Objections & Making the Appointment | OMA | Recognise the common objections and look at different objection & closing techniques to assist in converting our opportunities into appointments
| Book Now |
| Qualification and Buying Styles | QBS | In this session we look at the importance of gathering accurate information during the customer consultation and recognising different customer buying styles | Book Now |
| xEV Digital Tools | xEVDT | In this session we will review the Digital Tools we have available such as Launchpad and the myBMW/MINI app to meet the needs of our xEV customer enquiries | Book Now |
| xEV Customer Experience | xEVCE | This session looks at the important elements in our sales process to ensure we deliver an outstanding customer experience for our xEV customers | Book Now |
| Webinars |
| Kerridge Best Practice | KIR1 | This webinar is available to all sales staff and provides best practice for the use of Kerridge | Book Now |
| Kerridge Reports | KIR2 | This webinar is available to all Sales Managers and provides best practice for the use of Kerridge Reports | Book Now |
| Self Learning Modules |
| Call Handling Skills | | | Book Now |
| Managing Time | | | Book Now |
| Service to Sales for Managers | | | Book Now |